Frequently Asked Questions by Business

“Our company prefers to destroy our IT assets to guarantee the security of our data. How can we be assured our request will be honored?”

Luminous destroys all hard drives which our customers have not specifically designated for remarketing. We specialize in the destruction of sensitive information on all IT equipment using state of the art shredding technology that destroys equipment to particle matter less than one inch in diameter. The hard drive mechanism and the recorded platters are completely irrecoverable. For customers who prefer it, Luminous provides a mobile service which delivers secure, customer location destruction of all sensitive data that resides on hard drives and other electronic media. Chain of custody is guaranteed and provides the opportunity for first hand witness as well as video captured documentation of your IT equipment destruction.

“Are there potential liabilities if my company improperly disposes of material?”

Unfortunately many companies have found the answer to this question the hard way. Company name, logo and asset tags have been uncovered on equipment illegally dumped in U.S. landfills and in developing countries. EPA regulations impose clean up fines and penalties on the illegally dumped assets’ original owner.

“Is it against the law to dispose of computers in the dumpster?”

The US EPA prohibits the dumping or land filling of certain computer products, especially monitors, because of their high toxic lead content. Special compliance forms may need to be filed and substantial penalties apply for non-compliance. Consumer and residential users are currently exempt from these regulations.

“What does LER do with obsolete inventory?”

Luminous sorts and categorizes equipment to achieve maximum recycling efficiency. Equipment is de-manufactured by hand, shredded by machine and sorted so all of the recoverable precious metals, glass and plastic can be reintroduced into the manufacturing stream. The efficiency protects our land from the toxins in electronic waste and reduces the need for new resource mining.

“Our company would like to start a recycling program and I don’t know how to start this program. What should I do?”

Routine, managed recycling is usually more cost efficient than the costs associated with storage, inventory management, property taxes and asset devaluation. We can help you develop a cost-efficient solution to meet your objectives.

“What about donating our IT assets to a non-profit?“

Luminous can help inventory your IT assets to determine which are eligible for true charitable giving. Older model equipment is often unsuitable for donating because it is insufficient to run newer software. Many well- intentioned organizations unwittingly burden charities with the costs of disposing of obsolete equipment. Luminous protects donating companies from future liabilities associated with disposal and software use by removing all asset tags, destroying all data and providing your organization with certificates of disposition.